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Japanese Toilet Culture and Manners

Japanese toilets are beautifully designed and clean.
This is the heart of Japanese hospitality.
So let’s learn about Japan’s toilet manners,
and have a comfortable experience.

Japan’s Toilet Culture for First-time Visitors to Japan

  • Chapter1

    (00:57-02:12)

    Presentation of automatically opening/closing lids, heated toilet seats, and Otohime sound emulator that reflects consideration for women and the environment.

    TOTO’s toilets are imbued with the Japanese spirit of hospitality. This is reflected in the automatic closing and opening of the lids (a movement that resembles the Japanese tradition of bowing), the toilet seats that are heated to match users’ skin temperature, and the “Otohime” function that emulates a flushing sound to ensure a carefree experience for women.

  • Chapter2

    (02:15-03:01)

    thumbnail_chapter2

    Explanation of WASHLET remote control functions and operation.

    The remote control ensures all functions and adjustments can be operated by hand. For example, the bottom-cleaning function can be activated by pressing a button, which result in water being sprayed from a nozzle positioned at a comfortable angle. Other buttons enable customization of the water direction in accordance with users’ preference.

  • Chapter3

    (03:02-03:55)

    thumbnail_chapter3

    Explanation of WASHLET nozzles developed with a focus on hygiene.

    WASHLET nozzles have been designed with a focus on hygiene and are equipped with a self-cleaning function. This is reflective of the Japanese tradition of keeping everything clean and avoiding leaving anything dirty.

  • Chapter4

    (04:36-04:53)

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    Introduction of “GALLERY TOTO,” which allows visitors to experience the comfort of Japanese toilets.

    Expanding Japan’s comfortable toilets into the world. GALLERY TOTO allows visitors to experience the splendor of the latest Japanese toilets.
    * “Japan Toilet Grand Prize” Minister of Land, Infrastructure, Transport and Tourism Prize (recipient: Narita International Airport)

Flushing the Toilet

There are many ways to flush toilets in Japan. Carefully look for the relevant method.

  • Manually turn
    the side lever

  • Manually press down the lever

  • Place hand over the sensor

  • Press a remote control button

  • Automatically flushes when you stand up

Full and Half Flush Patterns

You can choose between full and half flushes by adjusting the amount of water used with the lever or button.

「大」Full is for full flushes.

「小」Half is for half flushes.

Toilet symbols

Symbols refer to various toilet types,
functions and precautions.

  • Men
  • Women
  • Multipurpose
  • Western-style toilet
  • Japanese-style toilet
  • Equipped with diaper changing platform
  • Equipped with high chair
  • No smoking
  • No entry unless accompanied by staff member

Patience and consideration

If there are more people who want to use a toilet than there are toilet stalls available,
please wait your turn in a single line before entering and using an available stall.

Using separate functions

How to use a Japanese-style toilet

Squat over the opening of a traditional Japanese toilet.
※When using a Japanese-style toilet, which may be among a group of available toilets.

1. Face the dome.

Pull down your underwear and squat over the opening.
Facing the dome is the right direction.

※When using a Japanese-style toilet, your back faces the door of the stall.

2. Flush used toilet paper.

In Japan, toilet paper is water-soluble and can be flushed down toilets, but please do not try to flush other trash such as sanitary goods, paper diapers and other kinds of paper.

※Be careful — a women's toilet stall might be equipped with a small trash box for disposal of sanitary goods only, not toilet paper.

How to use a western-style toilet

Sit on a western-style toilet as you would on a chair.

1. Open the hinged cover and sit on the toilet seat

Pull your underwear down and sit as you would on a chair.
※Do not stand on the toilet seat or squat to use it.

2. Flush used toilet paper.

In Japan, toilet paper is water-soluble and can be flushed down toilets, but please do not try to flush other trash such as sanitary goods, paper diapers and other kinds of paper.

※Be careful — a women's toilet stall might be equipped with a small trash box for disposal of sanitary goods only, not toilet paper.